Can't find what you need?
You can contact us with further questions HERE
This includes Matrix Elite Series 60%, Clix 60%, Sommerset 60%, and the Sky Blue 65%
If you were having issues with the software on the latest Clix drop, please try re-downloading. We've added an updated version of the software.
CLICK HERE TO DOWNLOAD THE QUICK START GUIDE
^ Software Download Will Be Available Shortly! in the mean time get to know your keyboard ^
We are working on a complete collection of software & functionality tutorials, but in the meantime feel free to reach out to support for further assistance on the keyboard functionality!
This includes all Matrix Colorways like the Cotton Candy TKL, Lirik TKL, Lvndmark TKL, and Clix Demon Mode TKL.
Matrix is a gaming company founded in 2018 driven by the rising demand for high quality esports products. With the gaming industry quickly rising, we are raising the bar on what gamers should expect from the equipment by providing the most innovative and competitive technology.
Aside from making products that are equal parts art & science?
Well as we've grown we've found a need for a company with the flexibility to grow partnerships with creators and brands in our space. Unlike our competitors, we pride ourselves on being adaptable to accommodate the needs of our partners, with a common goals of creating the best products possible.
We offer a wide range of gaming peripherals & accessories.
Our catalog includes
(with more on the way. stay tuned)
A mechanical keyboard's form factor refers to the physical layout and size of the keyboard. There are several standard form factors available, each with its own advantages and disadvantages. Here's a quick rundown of the most popular ones:
Ultimately, the best form factor for you will depend on your individual needs and preferences. Consider how much desk space you have available, what types of tasks you will be using the keyboard for, and how important portability is to you.
The world of mechanical keyboards can be overwhelming, but understanding the three main types of switches is a great first step! These categories focus on the feeling (and sound) you get when pressing a key.
While these are the main categories, there's a lot of variety within them! Switch manufacturers offer different weights (how much force it takes to press the key) and even combine elements of these types. But with this foundation, you're well on your way to finding the perfect mechanical keyboard switch for you.
Method 1: Reset via Matrix Driver
1. Download our Matrix Driver (scroll down to SOFTWARE DOWNLOADS)
2. Unplug your keyboard for 10 seconds
3. Open Driver
4. Plug your keyboard back in (If the driver does not detect your keyboard, close the driver and repeat steps 2 & 3)
5. Click the 3 dots top right and click restore and then confirm and wait up to 10 seconds to complete
6. Press FN + ] and hold for 1 second to bring lights back on.
Method 2: Function Lock
1. Press FN+Q to turn off the function lock.
Method 3: Keyboard Reset
1. Press FN + Q + ESC to reset the board. This can often resolve issues by restoring default settings.
Single Key Repair
1. Use the keycap puller to gently remove the keycap.
2. Carefully remove the switch underneath – our switches are hot-swappable.
3. Check the pins on the switch to ensure they're straight. If they're bent, gently straighten them.
4. Reinsert the switch into the keyboard, making sure it's firmly in place.
5. Replace the keycap.
(Video tutorial coming)
UNDER CONSTRUCTION - Updated Manuals for all products are in the works. In the mean time feel free to contact our awesome support team with questions here.
We know it's a little hidden! The shells on our mice are held on with magnets. If you lift off the heel portion of the top shell, you'll see the small dongle with the "Wraith" logo.
We accept returns within 30 days from when the order was delivered. Defective keyboards past our 30 day return policy could fall under our 1 year warranty.
You can contact us with further questions HERE