Yes we do! Please select the link for the product you are using.

• Elite Series
• Lvndmark TKL
• Sinatraa TKL
• Wraith Mouse
  
  Video 1 link: How to add Media Keys to your Matrix Elite Series 60% Keyboard.
  Video 2 link: How to create custom RGB lighting effects for the Elite Series 60% Keyboard.
  Video 3 link: How to set custom functions on your Matrix Elite Series keyboards.

The keyboard manual can be found here.
The Clix Manual can be found here.

Reset your keyboard via Matrix Driver.

1. Download the Matrix Software from the above link for your product.
2. Unplug your keyboard for 10 seconds
3. Open Driver
4. Plug your keyboard back in (If the driver does not detect your keyboard, close the driver and repeat steps 2 & 3)
5. Click the 3 dots top right and click restore and then confirm and wait up to 10 seconds to complete
6. Press FN + ] and hold for 1 second to bring lights back on.

You can find out all about the switches we use and the differences here.

You can find a list off keybaords that have been tested here.

Shipping times depend on what shipping you select and where you are located in the world. When you reach checkout there will be an estimate on how long shipping takes when choosing your shipping method. *International orders are subject to delays due residual affects caused by the Covid-19 pandemic.

Bulgaria Hungary Japan Poland France United Kingdom Australia Canada Denmark Iceland Monaco Portugal Austria Finland India Netherlands Spain Sweden Belgium Croatia Germany Ireland Norway Switzerland Greece Italy and United States

Shipping prices vary depending on location and shipping method chosen at checkout. You may check shipping rates at checkout prior to confirming your order.

This indicates that the order has been sent to USPS international shipping partner, Global Post. Please click HERE to track the international shipment progress.
If your tracking has not been updated in over 30 days, please download, fill out, and sign the Global Post Claim Document. Once signed and completed, please email it to our Customer Support Team.

Returns for defective products: We accept returns for defective products within 30 days from when order was delivered. Customers must request a return from Matrix Keyboards through our Product Return Form. Please provide as much detail and any photo/video evidence of the defective product when filling out the Product Return Form so our team can better assist you. Once you have contacted Matrix Keyboards please wait up to 2 business days for a reply for final instructions. Please contact us only once regarding the return as multiple emails could delay the return process.
Returns: We accept returns within 30 days from when order was delivered. Customers must fill out our RMA Request Form first and await further instructions from our Customer Support Team upon review of your return request. Once you have contacted Matrix Keyboards please wait up to 2 business days for a reply for final instructions. Please contact us only once regarding the return as multiple emails could delay the process.
*We do not accept returns past our 30 day return policy. Defective keyboards past our 30 day return policy could fall under our 1 year warranty.

All keyboards under warranty are subject to inspection from Matrix Keyboards Team. Warranty only covers any defections caused during manufacturing production. Anything determined as wear or tear from excessive use is not covered under our warranty.
PCB: 1 year Warranty
Cable: 1 year warranty
Switches and keyboard keycaps: 30 day warranty
Case: 30 day warranty
If you believe your product falls under our warranty please refer to our defective return policy.